AI is powerful. Here’s how we use it.
These AI Terms govern all AI-powered features in Nestory. They supplement our Terms of Service and are incorporated by reference.
Effective 14 August 2025 · Last updated 18 April 2026
This page is published in compliance with Apple App Store Guideline 5.1.2(i) (effective November 2025), which requires apps that share user data with third-party AI providers to name those providers, disclose the data shared, and obtain user consent before first use.
1. Definitions
2. Named AI Provider
All AI Features in Nestory are powered exclusively by Anthropic PBC and its Claude AI model family. No other third-party AI provider is currently used.
Anthropic is a US-incorporated company operating under its own Privacy Policy and Consumer Terms.
3. Data Sent to Anthropic
When Nestory processes an email or chat message for event extraction, or when you use the AI chat assistant, the following data is sent to Anthropic’s API:
- ✓Message text (up to 2,000 characters)
- ✓Household member first names
- ✓Timezone and language preference
- ✓Household type (family, couple, etc.)
- ✓AI-learned household facts
- ✓Your chat messages to the assistant
- Your email address
- Your phone number
- OAuth tokens or passwords
- Account credentials
- Full email/message history
- Payment or billing data
4. AI Training Prohibition
Wiseard does not use your Customer Data to train, fine-tune, evaluate, or improve any AI model — including Claude — and will never do so without your explicit, separate consent.
Our Data Processing Agreement with Anthropic includes a zero-retention option: Anthropic’s API does not retain request content after returning an inference response. Anthropic’s standard API Terms prohibit using API inputs/outputs for training Anthropic models without customer consent, which we have not granted.
This prohibition applies to: message text, household member data, AI-learned facts, chat conversations, and any other Customer Data sent through the Service.
5. AI Output Accuracy Disclaimer
AI Outputs are probabilistic. They may be inaccurate, incomplete, biased, or contextually wrong. Always review before relying on them.
Nestory’s AI Features are designed to assist you in organizing your household — not to replace your judgment. By using AI Features, you acknowledge that:
- AI Outputs may extract events that are incorrect, duplicate, or missing from messages
- The AI may misinterpret colloquial, multilingual, or ambiguous message text
- AI Outputs are suggestions — you are responsible for reviewing, confirming, editing, or rejecting each extracted event
- Nestory’s AI chat assistant may produce confident-sounding but incorrect responses (“hallucinations”)
- Do not rely on Nestory as the sole source of truth for critical household commitments, deadlines, or appointments
Wiseard is not liable for damages arising from your reliance on AI Outputs. The limitation of liability in Terms of Service Section 13 applies fully to AI Output errors.
6. Permitted Uses of AI Features
- Extracting event details from family messages
- Organizing and summarizing household tasks and reminders
- Answering general questions about your household calendar
- Suggesting household organization ideas based on your context
- Drafting informal household communications or reminders
7. Prohibited Reliance
You must not rely on AI Features as a substitute for professional advice in the following areas:
- Medical diagnosis, treatment decisions, or clinical guidance of any kind
- Legal advice, legal strategy, or interpretation of your legal rights
- Financial advice, investment decisions, or tax guidance
- Emergency services — do not use Nestory AI in any emergency situation
- Any safety-critical decision where an error could cause physical harm
- Professional decisions that require a licensed practitioner
8. Beta and Preview AI Features
Features labeled “Beta,” “Preview,” or “Early Access” are experimental AI capabilities that:
- May produce less accurate Outputs than production AI Features
- May be withdrawn or significantly changed at any time without notice
- Are excluded from any service level commitments
- Are provided without warranty beyond what is legally mandatory
By enabling a Beta Feature, you acknowledge and accept these additional limitations.
9. AI Sub-processor Change Notice
Anthropic is currently the sole AI Sub-processor. If we add a new AI Sub-processor or switch to a different AI provider, we will:
- Publish notice on this page and via email to registered users at least 15 days before the new provider begins processing Customer Data
- Update the AI Provider name in Section 2 and the Privacy Policy Sub-processor table
- Obtain written confirmation that the new provider does not use Customer Data for Training and maintains equivalent security standards
If you object to a new AI Sub-processor, you may terminate your subscription within 30 days of the notice and receive a pro-rated refund.
10. Ownership of AI Outputs
AI Outputs generated from your Customer Data belong to you, subject to Anthropic’s Consumer Terms. Wiseard makes no intellectual property claim to AI Outputs.
Because AI Outputs are generated by a machine learning model, their copyrightability under applicable law is uncertain. To the extent any copyright subsists in AI Outputs, Wiseard assigns such rights to you.
You may use AI Outputs for personal household management purposes. You may not use AI Outputs in a manner that infringes third-party rights or violates applicable law.
11. Consent to AI Processing (Apple App Store Compliance)
In compliance with Apple App Store Guideline 5.1.2(i) (effective November 2025), Nestory obtains your explicit consent before AI Features process your data for the first time.
On first use of any AI Feature (message-to-event extraction or AI chat), the Nestory app displays a consent screen that:
- Names Anthropic PBC as the AI provider
- Describes the data sent to Anthropic (Section 3 above)
- Confirms Anthropic does not use your data for Training
- Links to this AI Terms page and the Privacy Policy
- Requires an affirmative “I agree” tap before proceeding
You may withdraw this consent at any time by disabling AI processing in Settings → AI Features. Withdrawal stops future AI processing but does not affect prior lawful processing.
12. Changes to These AI Terms
We will notify you of material changes to these AI Terms via email and an in-app notice at least 14 days before the change takes effect. If a change involves adding a new AI Sub-processor, the 15-day notice in Section 9 applies. Continued use of AI Features after the effective date constitutes acceptance of the updated AI Terms.